Evergreen Policy

3X Lifetime Replacement Guarantee

Life is complicated. Our exchange and warranty policy is not:

We’ll replace your ring 3 times FREE.

That means sizing, damage, loss, theft, or any other crazy stuff you get into will not affect you owning an awesome wedding band.

How do I get my new ring?

Click Here to begin

To start the process, click on the link above to go to our Evergreen portal.

You'll need your original order # along with the shipping zip code.  

*Please note if you are within the first 30 days of your purchase and are needing to exchange for a different size, we require your original ring to be sent back to us. We pay for shipping, and all the details are further explained on the Evergreen portal. 

How do I return my ring for a refund?

Click Here to begin

To start the process of returning your ring for a refund, click on the link above to go to our Evergreen portal. Please note we only offer returns if we receive the ring at our warehouse within 30 days of your original purchase. 

You'll need your original order # along with the shipping zip code. 

Have questions? Give us a call at 800.651.9826, or email us at support@alpinerings.com